Last Updated: August 23, 2026
At ArDi Brands Inc., we work to process and ship your orders as quickly and efficiently as possible. This Shipping Policy explains where we currently ship, how orders are processed, and what to expect after placing an order.
Where We Ship
At this time, ArDi Brands sells and ships products directly through this website to customers located within the United States.
We currently do not offer direct shipping through this website to destinations outside the United States.
Order Processing
Once your order has been successfully placed and payment has been confirmed, we will begin processing your order for shipment.
Orders are generally processed within the timeframe stated on the applicable product page or during checkout, where a processing timeframe is provided.
Processing times may vary depending on:
- Product availability
- Order volume
- Weekends and holidays
- Payment verification
- Shipping method selected
- Other circumstances that may affect order processing
Any applicable shipping charges and available shipping options will be displayed during checkout before you complete your purchase.
Shipping and Delivery Times
Available shipping methods and estimated delivery times will be displayed during checkout where applicable.
Delivery estimates are provided for convenience and may vary depending on the destination, shipping carrier, weather, holidays, carrier operating conditions, and other circumstances.
Once your order has been handed to the shipping carrier, the shipment is subject to the carrier’s network, schedules, handling procedures, and delivery practices.
We will make reasonable efforts to ship your order within the timeframe communicated to you.
Where applicable, any shipping or delivery timeframe communicated by us is an estimate unless expressly stated otherwise.
Shipping Delays
Occasionally, an order may experience a delay due to circumstances such as:
- Severe weather
- Carrier delays
- Transportation disruptions
- High shipping volumes
- Holidays
- Incorrect or incomplete shipping information
- Inventory or fulfillment issues
- Other circumstances affecting shipment or delivery
If we become aware that we will not be able to ship your order within the timeframe promised to you, we will provide the notices and options required by applicable law.
Where required, you may be given the option to accept a shipping delay or cancel the affected order for a full refund.
We cannot guarantee a specific delivery date unless a specific delivery date is expressly stated and guaranteed at the time of purchase.
Tracking Information
Where tracking is available for your selected shipping method, tracking information may be provided after your order has been shipped.
Tracking information is provided by the applicable shipping carrier and may take some time to become active after the package has been handed to the carrier.
Please use the tracking information provided to monitor the progress of your shipment.
Lost, Delayed, or Incorrectly Delivered Orders
If your order appears to be significantly delayed, lost in transit, or delivered incorrectly, please contact us at diva.ardibrands@gmail.com.
Please provide your order number and any relevant tracking information.
We will review the situation and work with you and the applicable shipping or fulfillment provider to determine the appropriate next steps.
Incorrect or Incomplete Shipping Information
Please carefully review your shipping information before completing your order.
ArDi Brands is not responsible for delays or failed delivery resulting from an incorrect or incomplete shipping address provided by the customer.
If an order is returned to us because an incorrect or incomplete address was provided, please contact our customer-support team.
If you would like the order to be shipped again, additional shipping charges may apply.
If the order cannot be reshipped, any available refund will be handled in accordance with our Return, Refund & Exchange Policy and applicable law.
Delivery Address
We currently ship to eligible residential and business addresses within the United States.
We are not responsible for delivery issues resulting from an address that is incomplete, inaccurate, inaccessible, or otherwise unable to receive the shipment.
Customers should ensure that the shipping address provided during checkout is accurate and complete.
Shipping Charges
Any applicable shipping charges will be displayed during checkout before you complete your order.
Shipping charges may vary depending on factors such as:
- Shipping destination
- Order size or weight
- Shipping method
- Promotional offers
- Other applicable shipping conditions
Orders That Cannot Be Fulfilled
If we are unable to fulfill and ship an order within the applicable timeframe, we will notify you and provide the options and refunds required by applicable law.
We may also cancel an order when we are unable to fulfill it.
If an order is cancelled because we are unable to fulfill it, any required refund will generally be issued to the original payment method.
Contact Us
If you have questions about your order, shipping, or delivery, please contact us:
ArDi Brands Inc.
3089 Rolling Hill Drive
Columbus, IN 47201
United States
Email: diva.ardibrands@gmail.com
Please include your order number when contacting us about an existing order.
We aim to respond to customer inquiries within one business day, although response times may vary depending on weekends, holidays, and the nature of the request.
Important Note
This Shipping Policy is intended to operate in accordance with applicable federal, state, and local laws.
Nothing in this policy is intended to limit or exclude any consumer rights or remedies that cannot legally be limited or excluded.